Whether you have a question about our casino and sports betting reviews, need clarification on a listed bonus offer, or want to report an issue with the site, our team is here to help. BikoSport is committed to providing accurate, transparent information to Tanzanian punters, and your feedback helps us maintain the quality and relevance of our content.
We value every message we receive and aim to respond promptly to all legitimate enquiries. Please note that BikoSport is a review and information platform-we do not operate any casino or sportsbook directly, and we cannot process withdrawals, resolve account disputes, or modify bonus terms on behalf of operators.
How to Reach Our Team
All enquiries should be directed to our support email: [email protected]. This is the only official contact channel for BikoSport Tanzania. We do not currently offer telephone support or live chat. When writing to us, please include a clear subject line that summarises your enquiry-for example, "Question about Betway review" or "Broken link on football betting page."
The more detail you provide in your initial message, the faster we can assist you. If your question relates to a specific operator, game, or article on our site, please include the relevant page URL or operator name. For technical issues such as broken links or display problems, let us know which device and browser you are using.
What We Can Help With
Our team responds to questions about our reviews, editorial policies, affiliate partnerships, and site functionality. We welcome feedback on outdated information, suggestions for new content, and reports of technical errors. If you believe a review contains inaccurate details about an operator's licence, payment methods, or game library, we will investigate and update the page if necessary.
We also handle requests from operators who wish to correct factual errors in their listings, though all updates are subject to independent verification. If you represent a casino or sportsbook and want to discuss a partnership or flag incorrect information, please identify yourself and your company in your email.
Response Times and Expectations
We aim to reply to all enquiries within 48 hours during business days (Monday to Friday). Messages received over the weekend or on public holidays will be addressed on the next working day. Complex requests-such as detailed research questions or multi-page content reviews-may take longer, and we will let you know if additional time is needed.
Spam, abusive messages, and requests that fall outside our scope (such as asking us to intervene in disputes between players and operators) will not receive a response. For issues with a specific casino or betting site, please contact that operator's customer support directly using the contact details provided in our review.
Privacy and Data Handling
When you email us, we collect only the information you provide-typically your email address, name (if you share it), and the content of your message. We use this data solely to respond to your enquiry and improve our service. We do not share your contact details with third parties or add you to marketing lists without your consent.
For full details on how we handle personal information, please refer to our privacy policy. By contacting us, you acknowledge that your message may be stored in our support system for record-keeping and quality assurance purposes.